Data protection

Privacy Policy

 

1. General information

The protection of your personal data is of utmost importance to us at Golden Clavis Immobilien. We process your personal data confidentially and in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and this privacy policy. Your personal data will only be processed for the purposes stated in this privacy policy.

 

2. Person responsible for data processing

Responsible for the processing of your personal data is:

 

Golden Clavis Real Estate – Irfan Kaplan

Kaiser – Friedrich Str. 168

41460 Neuss

Phone: +49 177 2359728

Email: irfan.kaplan@goldenclavis.com

 

3. Collection and storage of personal data and the nature and purpose of their use

We collect and process your personal data only when necessary and for the following purposes:

                •             For contract processing: Collection and processing of personal data such as name, address, telephone number, email address and, if applicable, other data necessary for communication or the conclusion of purchase, rental or service contracts.

                •             For the brokerage of real estate: Processing of property data and customer data in the context of the brokerage of real estate, e.g. for the preparation of exposés, the organization of viewing appointments and the processing of rental and purchase contracts.

                •             For communication: Use of your contact details to respond to inquiries, provide information and arrange appointments.

                •             For marketing purposes (if consented): Occasional use of your data to send newsletters or information about new property offers, provided you have given your explicit consent.

 

The legal basis for this data processing is Art. 6 (1) (b) GDPR (contract execution) and Art. 6 (1) (a) GDPR (consent) in the case of marketing activities.

 

4. Transfer of data to third parties

Your personal data will only be shared with third parties if this is necessary to fulfill our contractual obligations or if you have expressly consented. Sharing with third parties will only occur in the following cases:

                •             To fulfill contractual obligations: Transfer of data to notaries, financing institutions, tax advisors, broker colleagues and other third parties necessary to execute the contract.

                •             Within the scope of legal obligations: Disclosure to authorities, such as tax offices or other government agencies, if this is necessary to fulfill legal obligations.

                •             For processing by service providers: We may commission third-party providers or service providers to provide services on our behalf, but only to the extent that these service providers process the data exclusively in accordance with our instructions and in compliance with data protection regulations.

 

In all other cases, your data will only be passed on with your express consent.

 

5. Storage period

We only store your personal data for as long as necessary to fulfill the purposes stated above or as required by law. After these periods, your personal data will be deleted or anonymized.

 

6. Your rights as a data subject

As a data subject, you have various rights under the GDPR that you can assert against us at any time:

                •             Right to information (Article 15 GDPR): You can request confirmation from us as to whether your personal data is being processed and, if so, you can request information about this data and a copy of the data.

                •             Right to rectification (Article 16 GDPR): You can request that we rectify incorrect or incomplete personal data.

                •             Right to erasure (Article 17 GDPR): You have the right to request the erasure of your personal data if the data is no longer required or if processing is unlawful.

                •             Right to restriction of processing (Article 18 GDPR): You can request that the processing of your personal data be restricted, e.g., if the accuracy of the data is contested.

                •             Right to data portability (Article 20 GDPR): You can request that we transmit your personal data to you in a structured, common and machine-readable format or that we forward it to another controller.

                •             Right of objection (Art. 21 GDPR): You have the right to object at any time to the processing of your personal data if it is based on legitimate interests, in particular in the case of direct advertising.

 

If you have any questions about exercising your rights, you can contact us at any time at irfan.kaplan@goldenclavis.com.

 

7. Cookies and tracking technologies

Our website uses cookies and similar technologies to improve user experience and functionality. This also includes tracking tools that help us analyze and customize our website. You can refuse the use of cookies at any time or restrict their use in your browser settings. For more information, see our [Cookie Policy].

 

8. Data security

We take technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. This includes the use of encryption technologies and secure data transmission methods.

 

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to reflect changing legal, technical, or operational conditions. Changes will be posted on our website. We recommend that you review this Privacy Policy regularly.

 

10. Contact

If you have any questions about the processing of your personal data or would like to exercise your rights, you can contact us at any time:

 

Golden Clavis Real Estate- Irfan Kaplan

Kaiser – Friedrich Str. 168

41460 Neuss

Phone: +49 177 2359728

Email: irfan.kaplan@goldenclavis.com